Shipping Policy

“Before you place your order please make sure you check our shipping policy and if you still need help please send us an email.”

Order Processing

• Processing Time: Orders are typically processed within 1-2 business days from the date of purchase.
• Confirmation: Once your order is shipped, a confirmation email containing tracking information will be sent to you.

Expected Delivery Date

• Delivery Time: For our international customers, please expect a delivery time of 3-7 business days from the date of purchase.
• Shipping Fee: The international shipping cost is a flat rate of $9 per item.

Shipping Partners

• We have established partnerships with reputable shipping carriers for reliable and secure delivery:
  • Domestic: FedEx, UPS, USPS
  • International: DHL, FedEx, UPS

Customs and Duties (For International Shipments)

• Responsibility: International customers are responsible for any customs duties, taxes, or fees incurred during the import process.

Shipping Address

• Accuracy: Please ensure that the shipping address provided during checkout is accurate to prevent delivery delays. We shall not be held responsible for orders shipped to incorrectly provided addresses.

Order Tracking

• Tracking Information: Upon shipment, you will receive a tracking number via email. This number enables you to monitor the status and progress of your shipment.

Lost or Damaged Items

• Reporting: In the unfortunate event of your order being lost or damaged during transit, please notify us within 10 business days of the expected delivery date. We will promptly investigate and resolve the issue.

For any inquiries or concerns regarding our shipping policy, please contact our dedicated customer service team at [email protected]. We are available to assist you during our operational days from Monday to Friday.